Privacy Policy

This is a standard template for review. Please align it with GDPR, CCPA and other applicable regulations with your legal counsel before launch.

1. Overview

JetsNext, a brand of XeonBD ("we", "us"), respects your privacy. This policy explains what personal data we collect, how we use it, and the rights you have over it. It applies to our websites and services worldwide.

2. Information we collect

• Account data: name, email, phone, billing address and company details.
• Payment data: processed securely by our payment providers; we do not store full card numbers.
• Service data: domains, hosting configuration, support tickets and usage logs.
• Technical data: IP address, browser type and cookies for security and analytics.

3. How we use your data

• To provide, maintain and improve our services.
• To process payments, renewals and license provisioning.
• To provide customer support and important service notices.
• To detect, prevent and address fraud, abuse and security issues.

4. Legal bases

Where GDPR applies, we process personal data on the bases of contract performance, legitimate interests, legal obligation and, where required, consent.

5. Sharing & sub-processors

We share data only with vendors that help us deliver services — for example domain registries, Microsoft, Acronis and payment processors — under appropriate data-processing agreements. We do not sell your personal data.

6. International transfers

As a global provider, we may process data in the EU, US and Asia. Transfers are protected by Standard Contractual Clauses or equivalent safeguards.

7. Data retention

We retain personal data for as long as your account is active and as required to comply with legal, tax and accounting obligations, after which it is securely deleted or anonymized.

8. Your rights

Subject to applicable law, you may request access, correction, deletion, portability or restriction of your personal data, and object to certain processing. Contact us to exercise these rights.

9. Cookies

We use essential cookies for authentication and security, and optional cookies for analytics. You can manage preferences in your browser and via our cookie banner.

10. Contact

For privacy requests, email our Data Protection team at privacy@jetsnext.com or visit our contact page.